I’m Buzz, a British designer who works remotely from a tiny surf town on the East coast of Australia. Currently I’m Principal Designer at Help Scout — I also coach design teams, advise startups and ocassionally write about design.

Through a career of designing and managing, I’ve found that I’m at my best when I’m helping others succeed. Today I do that through building design systems, running workshops, speaking and mentoring.

As a designer, I’m passionate about solving tough customer problems by combining thoughtful research, clever technology and beautiful design. I’ve previously contributed to, and led design teams at Atlassian, Campaign Monitor, Skype, Sendle and a number of start-ups and agencies in Europe and Australia.

In 2008 I founded Prevue, a design presentation tool used by over 40,000 design agencies to share concepts and gather client feedback — a product I built and managed until it was acquired in 2018. During that time I learned to code, honed my visual skills and came to understand the importance of business in design.

Before designing for a living, I was a competitive sailor and coach. I taught all ages and abilities whilst also participating in a number of internationally recognized events. My mind is never too far from the ocean, and I appreciate the importance of a healthy work/life balance. So when I’m not online, you’ll find me outdoors with my wife and son — swimming, sand running or travelling.

I’ve made friends at…

Absolute
Junior Designer
2005
Popcorn
Graphic Designer
2006
Large Design
Digital Designer
2007
Story Worldwide
Senior Designer
2008
Prevue
Founder
2009
Skype
UI Design Lead
2010
Campaign Monitor
Head of Design
2011
Campaign Monitor
Head of Design
2012
Campaign Monitor
UX Director
2013
Campaign Monitor
UX Director
2014
Sendle
Product Lead
2015
Atlassian
Lead Designer
2016
Atlassian
Lead Designer
2017
Help Scout
Lead Designer
2018
Help Scout
Principal Designer
2019

Say “hello”
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