I’m Buzz, a product designer with 17 years experience sketching, building and coaching. I love fun UI, collaboration and making helpful products that connect people.

Case Studies —

A chat app that helps connect humans.

I created a whole new product channel for Help Scout customers to talk directly with their own customers — a way to connect humans, not bots.

View

A Design System that encourages creativity.

A cross-functional system built with the assumption that the right component is the one that solves the problem best, not one that’s best for the system.

View

A website widget that’s actually helpful.

I designed a customizable website widget that helps visitors self-serve with quick answers — and escalates them when a human is needed.

View

The team management software you love to hate.

I designed a whole new approach to Jira that delivered the power and flexibility customers love, but without the pain.

View

Iconography for Skype.

A suite of icons to work across the global Skype ecosystem which carried that signature brand “look”.

View

A concept sharing tool for designers.

I wanted a better way to share work privately with my own clients and gather useful feedback. I couldn’t a good solution, so I built my own.

View