Design leadership for a developer tools platform.
Software used by engineering teams all over the world to test, fix and ship their code. Bringing insight, fun and humanity to an industry built around code.
A chat app that helps connect humans.
I created a whole new product channel for Help Scout customers to talk directly with their own customers — a way to connect humans, not bots.
A design system that encourages creativity.
A cross-functional system built with the assumption that the right component is the one that solves the problem best, not one that’s best for the system.
A segment builder that makes sense.
A fun and intuitive way for non-techies to create powerful queries and customer segments without the complexity.
I started a company.
I wanted a better way to share design work privately with my own clients and gather useful feedback. I couldn’t find a good solution, so I built my own.
A website widget that’s actually helpful.
I designed a customizable website widget that helps visitors self-serve with quick answers — and escalates them when a human is needed.
The team management software you love to hate.
I designed a whole new approach to Jira that delivered the power and flexibility customers love, but without the pain.
Multi-disciplinary design work for an email marketing startup
Drag & drop tool for anyone to build beautiful emails
Making logistics cheaper and little more reliable
Enterprise UX & UI for the business-end of Skype
A sleep tracking app I built for my wife & son
Assorted stuff from my time working at design agencies