Buzz Usborne • Work

Designing an inbox experience for the future.

Helping an established communications platform scale to meet the ever-shifting needs of modern customer support teams.

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Emissions and ethics tools for modern companies.

Working with mathematicians and climate experts I created the visual foundation for a suite of AI-powered compliance tools.

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Design leadership for a developer tools platform.

Software used by engineering teams all over the world to test, fix and ship their code. Bringing insight, fun and humanity to an industry built around… well, not that.

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A support tool to connect humans.

I created a suite of tools to help businesses to talk directly with their own customers — a way to connect humans, not bots.

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Design tooling for busy teams.

Design systems, UI libraries and creative resources for teams who are too busy for too much process!

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A segment builder that makes sense.

A fun and intuitive way for non-techies to create powerful queries and customer segments without the complexity.

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I started a company.

I wanted a better way to share design work privately with my own clients and gather useful feedback. I couldn’t find a good solution, so I built my own.

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A website widget that’s actually helpful.

I designed a customizable website widget that helps visitors self-serve with quick answers — and escalates them when a human is needed.

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The team management software you love to hate.

I designed a whole new approach to Jira that delivered the power and flexibility customers love, but without the pain.

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Iconography for Skype.

A suite of icons to work across the global Skype ecosystem which carried that signature brand “look”.

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